Introducing Enterprise Support And Other Support Changes
In our continued efforts to ensure that our products and services fit the needs of all customer sizes we’re introducing some changes to our Support Services.
Since introducing Priority Support just over a year ago we’ve had tremendous feedback, from this feedback we’ve gathered that our Site subscription customers demand more from our Support Services that our Developer subscription customers.
To that end, we’re introducing a more streamlined version of our Enterprise Support service, amongst other benefits Enterprise Support customers will be entitled to direct email contact with our Product Management team and regular Enterprise Support newsletters.